DPRA assists organizations to better understand and manage changes that are being instituted within a work environment (e.g. organizational structure, employee classification, work roles and responsibilities, relationships to other agencies, etc.). We assist clients to adapt to changing demands for services; we identify and assess alternate service delivery mechanisms and we develop performance measurement approaches. Our skill set includes organizational restructuring, group problem solving, process facilitation, consensus building, negotiation and mediation, strategic planning, and change management strategies. We work closely with clients to redesign their organization to be responsive to the new demands and to ensure a smooth transition from the organization of the past to the organization of the future.

Download the Change Management Profile here.






Customer Service and Satisfaction Indexing

Leadership/Teams

Organizational Studies

Strategic Planning

Studies and Training

Survey Research

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